Brisk Support has always committed to respecting privacy and keeping personal data safe, in line with the EU General Data Protection Regulation (GDPR) and our customers’ expectations.
The General Data Protection Regulation (GDPR) is a legal framework that has been in effect since May 25, 2018. It provides European Union residents with greater transparency and control over their personal data by establishing standards for organizations that collect or process personal data.
The provisions of the GDPR apply to any organization that processes personal data of residents in the European Union, regardless of whether the organization has a physical presence in the EU. At Brisk Support, we have made GDPR a priority for all our users including non-EU users as protection of user privacy and personal data is very important to us.
Programs, projects, and processes at Brisk Support are aligned to Privacy Principles right from the inception of an idea or project, thereby supporting Privacy by Design and Default principles.
Brisk Support allows users to delete all customer and agent data permanently. This includes customer/ agent profiles, tickets, discussions, charts, ratings, articles, and calls.
Brisk Support allows users to export request their data by emailing email@example.com
Brisk Support provides users with the ability to update and rectify any information within the Brisk Support application.
These are just a few of the steps we’ve taken to protect you and your data under GDPR rules. We continue to actively monitor regulatory guidance and interpretations of key GDPR requirements to make sure we stay current with all legal requirements and privacy best practices. If you have any questions about your rights and compliance, please contact us at firstname.lastname@example.org